How to pay Attention?

WHAT’S MY FACE-TO-FACE COMMUNICATION STYLE?

Practical Tips on how to become better at the art of Listening

• If you are speaking and the person you are having a conversation with has not said something within the past sixty seconds, there is a good chance that you have lost the other person
• Resist the temptation to interrupt. Catch yourself just before you do so and pay more attention to the content of what the other person is saying to you
• Whenever possible especially during business visits, take notes. This is one good way to let the other person know that you genuinely wish to learn
• Before you respond to the other person’s point during a conversation, ensure that you understand the context completely and may even want to repeat and double check. This will avoid an immature response and will make you appear more professional